Sustainability today is crucial for the future of tomorrow. It protects resources, combats climate change and promotes social justice. For Grand Resort Bad Ragaz AG, sustainability is also a key value.
Since the Grand Hotel Quellenhof was built in 1868, the thermal water from the Tamina Spring has been an integral part of our company. Originally known for its healing properties, today the water offers far more than just health benefits. For our guests, the thermal water is a source of relaxation and recreation, for our employees it forms the basis of their work and for the region, the water contributes significantly to its attractiveness.
The last few years in particular have shown us how much we, too, depend on an intact environment. Unsafe slopes, storms and ever more frequent and earlier in the year, we are forced to take measures to use our water even more sparingly.
Developing ourselves sustainably is therefore of great importance to us - because our actions today determine whether we will still be around tomorrow. If at some point the spring runs dry, we will lose the heart of our company. That is why we are committed to ensuring a future worth living for, using resources sparingly, treating each other with respect and fairness and continuing to develop in an economically sound manner.
To emphasise our actions, we have integrated sustainability into our vision. This vision states that we combine lifestyle, enjoyment, health and sustainability at the highest level. This makes us the leading destination in the heart of Europe.
In order to fulfil these expectations, we have developed a sustainability strategy with an holistic approach. After all, especially in the tourism industry, which is characterised by staff turnover, we must not limit ourselves to the ecological dimension of sustainability. Social aspects, such as fair and respectful treatment of employees, partners and the region, are central to an economically secure future.
By conducting an ESG audit and a carbon footprint, we were able to evaluate our fields of action with the greatest impact in three dimensions - E (Environment), S (Social) and G (Governance) - and use these as a guide to derive our core topics. As a result, we have defined the following main areas on which we base our actions:
- Mobility management
- Waste management
- Employee turnover
- Employee health
- Risk management
- Sustainability report
Our certificates
The Grand Resort Bad Ragaz has successfully achieved the highest level ‘Level III - Leading’ as part of the Swisstainable programme of Switzerland Tourism. This award is given to establishments that already have comprehensive sustainability certification in all three dimensions - environmental, social and economic - and are regularly audited externally.
esg2go is an ESG rating and reporting system that measures the environmental, social and governance performance of companies and assesses this performance in relation to the respective economic sector. The independent certification was carried out by SQS in summer 2023 and resulted in a score of 74.4, which is well above the industry average of 60.
Based on the data from 2022, we started the first carbon footprinting of the Grand Hotels in summer 2023. The evaluation revealed total emissions of 1,741.65 tonnes of CO₂, with most emissions occurring in the areas of mobility and catering. Over a period of three years, the other areas of the Grand Resort Bad Ragaz will also be analysed, measures derived and implemented on an ongoing basis to reduce emissions.
