The following information provides you with an overview of the processing of your personal data by the Grand Resort Bad Ragaz AG Group in connection with video surveillance. The data protection information is based on the relevant articles of the Federal Act on Data Protection (FADP).
1. Who is responsible for data processing and whom can I contact?
The Grand Resort Bad Ragaz AG (UID CHE-105.811.302) is responsible for data processing.
If you have any questions about data protection at the Grand Resort Bad Ragaz, you can contact our Data Protection Officer:
Grand Resort Bad Ragaz AG
Data Protection Officer
Bernhard-Simon-Strasse
7301 Bad Ragaz
Switzerland
E-mail: datenschutz@resortragaz.ch
Website: www.resortragaz.ch/en/
The Grand Resort Bad Ragaz AG operates video surveillance for the following group companies:
Medical Health Center Bad Ragaz
Hans Albrecht-Strasse 6
7310 Bad Ragaz
Website: www.medizin-badragaz.ch/en/
Clinic Bad Ragaz
Hans Albrecht-Strasse 6
7310 Bad Ragaz
Website: www.clinic-badragaz.ch/en/
Golf Club Bad Ragaz
Hans Albrecht-Strasse 1
7310 Bad Ragaz
Website: www.golfclubragaz.ch/en/
Golf Club Heidiland
Maienfelderstrasse 50
7310 Bad Ragaz
Website: www.gcheidiland.ch/golfanlage.html
Tamina Therme AG
Hans Albrecht-Strasse
7310 Bad Ragaz
Website: www.taminatherme.ch/wellness-erlebnis
The subsidiary Casino Bad Ragaz AG has its own independent video surveillance system.
Casino Bad Ragaz AG
Hans Albrecht-Strasse
7310 Bad Ragaz
Website: www.casinoragaz.ch/en/
2. What data do we process and where does this data come from?
The Grand Resort Bad Ragaz AG processes the following data in connection with video recordings:
- Image recordings from surveillance cameras
- Technical information, e.g. location of the camera, time of recording
The video recording is indicated by a pictogram. Recording is generally continuous (24/7).
3. For what purposes are the data processed?
The Grand Resort Bad Ragaz AG processes the personal data listed above for the following purposes:
- For the prevention of crime
- To investigate possible criminal offences and enforce legal claims, e.g. in the context of criminal proceedings
- To maintain house rules, in particular to prevent and prosecute property damage, vandalism, break-ins and theft
4. To whom are the data disclosed and are the data transferred abroad or to an international organization?
The personal data may be disclosed to law enforcement authorities upon presentation of a disclosure/surrender order. The Grand Resort Bad Ragaz AG processes the personal data in Switzerland.
5. How long will the data be stored?
The Grand Resort Bad Ragaz AG processes and stores personal data for as long as it is required for the purposes described in section 3. Video recordings that are required in the context of any criminal and/or civil proceedings will be kept for as long as they are necessary for the purposes of clarification and evidence. The remaining video recordings are deleted at regular intervals as soon as they are no longer required for the purpose for which they were processed. For more detailed information on retention periods, please contact our Data Protection Officer (see contact details in section1).
6. How are the data protected?
The Grand Resort Bad Ragaz AG undertakes to handle personal data with care and to ensure that they are protected against unauthorized access. The Grand Resort Bad Ragaz AG takes up-to-date technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure and alteration. Our security measures include, for example, firewalls, data encryption, physical and technical access restrictions and periodic backups.
7. What are your data protection rights?
You have the right to information, surrender/transfer as well as correction and/or deletion of your data. You also have the right to restriction of data processing and to revoke any consent you may have given. These are not unrestricted rights. Depending on the individual case, overriding interests or legal obligations may justify a restriction or refusal. Furthermore, the revocation of any consent only applies to future data processing. Processing that took place before the revocation is not affected. Consent can be revoked at any time.
To exercise your rights or if you have further questions or concerns about data protection, you can contact the Data Protection Officer (see contact details in section 1). If the Grand Resort Bad Ragaz AG fails to meet your expectations with regard to the processing of your personal data, please notify us by sending us a detailed message. This gives us the opportunity to consider your concern.
Each company of the Grand Resort Bad Ragaz AG also has its own privacy policy. Please consult the data protection information on the respective company website for specific questions regarding the handling of your data.
If you believe that the Grand Resort Bad Ragaz AG has not dealt with your enquiry or concern to your satisfaction, or if you believe that the Grand Resort Bad Ragaz AG is not processing your personal data in accordance with data protection law, you may contact the competent supervisory authority; in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC).
Version 1.0: Last updated 1.9.2023